Get in Touch

Have questions about GNLinks? Need help with your account? Our team is here to help you succeed with your link management and analytics needs.

Contact Information

Reach out to us through any of these channels. We're here to help!

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Email Support

info@groovenexus.com

We typically respond within 24 hours

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Live Chat

Available 24/7 for Pro and Enterprise customers

Monday-Friday 9AM-6PM EST for Free users

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Phone Support

+91 9650778566

Available Monday-Friday 9AM-6PM IST

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Office Address

Groovenexus Entertainment And Media Services Pvt. Ltd.
189, Pratap Nagar, Mayur Vihar, Phase 1
East Delhi, Delhi, 110091
India

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Company Details

GSTIN: 07AAHCG6621K1ZF
CIN No: U22300DL2019PTC345157

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Thank you for your message! We'll get back to you within 24 hours.

Other Ways to Get Help

Explore our self-service options for quick answers

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Documentation

Comprehensive guides, API documentation, and tutorials to help you get the most out of GNLinks.

Browse Docs

Help Center

Find answers to frequently asked questions and troubleshooting guides.

Visit Help Center
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Community

Connect with other GNLinks users, share tips, and get community support.

Join Community
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Video Tutorials

Watch step-by-step video guides to learn how to use GNLinks features effectively.

Watch Videos

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support requests?

We aim to respond to all support requests within 24 hours. Pro and Enterprise customers receive priority support with faster response times.

Do you offer phone support?

Phone support is available exclusively for Enterprise customers. Free and Pro users can reach us via email, live chat, or our contact form.

Can I schedule a demo or consultation?

Yes! We offer personalized demos for potential Enterprise customers. Contact our sales team to schedule a consultation.

What information should I include in my support request?

Please include your account email, a detailed description of the issue, any error messages, and steps you've already tried. Screenshots are also helpful.

Do you provide technical integration support?

Yes, we provide API documentation and technical support for integrations. Enterprise customers receive dedicated technical support.

How can I provide feedback or feature requests?

We love hearing from our users! You can submit feedback through our contact form, community forum, or directly via email.